Communication over a VoIP system compared to a regular PSTN phone system can be very beneficial to your business as it gives more freedom and can save your business money. VoIP systems are of course digital compared to the traditional landline analog systems we are used too. When talking through a VoIP phone your voice is converted into an electronic signal which is broken down into compressed packets and routed through the internet. At the receiving end the VoIP packets are reassembled and decompressed by the phone hardware and software turning them back into audible frequencies.
With this in mind a VoIP phone is a little more complicated than your regular telephone although the difference in pricing is very little. However when considering a VoIP phone to be used in a business environment there are obviously more things to consider and the phones generally need to have more advanced features and technology to integrate into the business environment.
A few business VOIP phone brand examples are TalkSwitch, Avaya (as pictured above) and Packet8. One of the main features that is often a requirement of business VoIP phones is that they have the ability to communicate both over VoIP and the traditional landline system. For example in some VoIP telephone systems calls to and from external numbers will be done through the traditional landline network but for calls between remote offices within a company the VoIP phone system uses the businesses broadband connection.
In some cases the need for a VoIP business phone is not needed at all since you can use a VoIP exchange box which handles the VoIP side of things and sends a normal signal to your regular phone. This can be used on a small scale with a single phone or in a large VoIP PBX system.