Using VoIP telephone services for your business offers many advantages over the traditional PSTN landline services giving businesses more freedom and the potential to save a significant amount of money on telecommunication costs and phone bills.
Use of VoIP in businesses is growing substantially and has become extremely popular in recent years with a number of specialist companies focusing purely on delivering and integrating VoIP systems for large corporate businesses. For small and medium sized businesses (SMBs) a number of VoIP providers such as Vonage offer VoIP solutions that allow businesses to take advantage of the new cost saving IP telephony phenomenon.
One of the major hurdles for a business considering a new technology is the lack of understanding of the system and fears over possible integration problems which would adversely affect the running of the business. This is not really a problem for a smaller business that would simply work through a standard VoIP provider such as Vonage or BT, but for a larger company this is a potential issue. However technological issues with business VoIP systems are less of a factor since they can be installed with relative ease. There are a number of specialist companies that deal with VoIP installation for large companies.
Currently a huge number of VoIP call centers are being set up across the world to take advantage of cheap phone calls over the internet. Call centers themselves using an on demand VoIP system called SaaS often see themselves saving as much as 85% on their telephone bills by switching to a VoIP system.